E-commerce · built by operators

Most agencies sell tactics.We answer to revenue.

We build, run and scale direct-to-consumer stores — and we hold ourselves to the only number that survives a board meeting: revenue you can bank.

Book a discovery call See how we work

The honest part

Growing a store alone is brutal.

Not enough hands, not enough hours, and a stack of tools that refuse to talk to each other. If you run the store, you already know the questions that keep circling:

  • How do I get more of the right traffic — not just cheaper clicks?
  • How do we lift repeat sales and AOV without torching ad spend?
  • Will I ever find a partner who actually understands our product?
  • If you nodded at any of those, you are in the right place.

What we do

Four levers. One store that compounds.

Store build & CRO

Shopify and headless builds that load fast and convert. Design, performance, and a checkout that gets out of the way.

  • Shopify / headless
  • Conversion-rate optimization
  • Speed & Core Web Vitals
  • Checkout & merchandising

Growth & performance marketing

Paid acquisition, email and SMS, and retention flows — wired into the funnel so spend turns into repeat revenue, not impressions.

  • Paid media
  • Email & SMS
  • Retention & lifecycle
  • Funnel economics

Brand & content

Identity and product content that earns trust on a cold visit — the photography, video and copy that make the catalog sell.

  • Brand identity
  • Product content
  • Photo & video
  • Landing pages

Tech & automation

Integrations, clean analytics and custom tooling so the store runs itself where it should and you see the truth in the numbers.

  • Integrations & APIs
  • Analytics & tracking
  • Custom tooling
  • Ops automation

How we work

Five steps. No theater.

Engagements move in order — each step earns the next. No retainer theater, no surprise invoices.

  1. Discovery

    A real conversation, not a pitch. We learn your store, your numbers and the blockers in the way.

  2. Teardown

    We map the opportunities into a prioritized plan tied to KPIs — revenue, AOV, LTV — not guesswork.

  3. Build & launch

    We ship. Timely, tactical and accountable. You get your time back while the work gets done.

  4. Reporting

    Monthly dashboards in plain language. You always know exactly where you stand and why.

  5. Optimize

    We review, pivot and compound. The store gets measurably better every single month.

What we move

We report on the metrics that pay rent.

+0% Average order value lift
0× Repeat purchase rate
−0% Blended acquisition cost
0/100 Median store performance score

The studio

Built in the trenches, not a deck.

Startecom started in the operation, not the theory. Before we ever sold a service, we spent years inside direct-to-consumer e-commerce — building stores, breaking them, and rebuilding them — learning the hard way what moves revenue and what just burns budget.

We were built on one uncomfortable idea: most agencies sell tactics they have never had to live with. So we do it differently. We build the store, we watch the numbers, and we answer for the result.

  • Operators, not pundits The people advising you have actually run the store.
  • A market bridge Latin-American operating grit, built for the scale of the U.S. market.
  • Accountable to revenue We track AOV, LTV and retention — not vanity impressions.

Next step

Let's build a store that sells.

Bring us your numbers and your blockers. We will tell you, plainly, what we would do first. No hard selling — promise.

Book a discovery call hello@startecom.com